Welcome to Reception Planet

By placing an order directly via www.receptionplanet.com online store or by e-mail sent to info@receptionplanet.com, you agree to comply with all the terms & regulations established by Reception Planet.

These terms and conditions outline the rules and regulations for the use of Reception Planet's Website.

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use Reception Planet's website if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of . Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.


We employ the use of cookies. By using Reception Planet's website you consent to the use of cookies in accordance with Reception Planet’s privacy policy.

Most of the modern day interactive web sites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate / advertising partners may also use cookies.


Unless otherwise stated, Reception Planet and/or it’s licensors own the intellectual property rights for all material on Reception Planet. All intellectual property rights are reserved. You may view and/or print pages from http://receptionplanet.com/ for your own personal use subject to restrictions set in these terms and conditions.

You must not:

  1. Republish material from Reception Planet
  2. Sell, rent or sub-license material from Reception Planet
  3. Reproduce, duplicate or copy material from Reception Planet

Redistribute content from Reception Planet (unless content is specifically made for redistribution).

User Comments

This Agreement shall begin on the date hereof. Certain parts of this website offer the opportunity for users to post and exchange opinions, information, material and data ('Comments') in areas of the website. Reception Planet does not screen, edit, publish or review Comments prior to their appearance on the website and Comments do not reflect the views or opinions of Reception Planet, its agents or affiliates. Comments reflect the view and opinion of the person who posts such view or opinion. To the extent permitted by applicable laws Reception Planet shall not be responsible or liable for the Comments or for any loss cost, liability, damages or expenses caused and or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website. Reception Planet reserves the right to monitor all Comments and to remove any Comments which it considers in its absolute discretion to be inappropriate, offensive or otherwise in breach of these Terms and Conditions. You warrant and represent that:

  1. You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
  2. The Comments do not infringe any intellectual property right, including without limitation copyright, patent or trademark, or other proprietary right of any third party;
  3. The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material or material which is an invasion of privacy
  4. The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant to Reception Planet a non-exclusive royalty-free license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Reservation of Rights

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.

Removal of links from our website

If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.

Whilst we endeavor to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

Content liability

We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

What is the cancellation policy?

Because most of our products are custom made, the order cannot be cancelled once it is confirmed by the manufacturer. That is why we advise you to choose the product wisely and with all questions about the product, delivery or any other – please contact our Customer Service, before placing the order. Cancellations or returns must be authorized in advance. Please call us at +201-904-41-52 or email us at info@receptionplanet.com and a Customer Service representative will assess the situation and, if need be, issue a return authorization.

If there are any problems with the quality of the materials or workmanship, we will replace to your satisfaction. The guarantee does not include color matching. If there is a question, please request free color samples prior to placing your order.

Return policy

To suit individual needs all of our products are custom made and because of that: all sales are final. No returns, refunds, or exchanges are available except manufacturer defects resulting in warranty coverage and items damaged in transport. Please see: What if something is wrong with the furniture (damaged/missing part)? If you are not sure how the colors or the materials will look like, we can provide you with free samples on your request.


To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Pricing errors may occur on our site. Reception Planet reserves the right to cancel any orders containing pricing errors or any other incorrect information or typographical mistakes with no further obligations to you, even after your receive an order confirmation from us. We can either contact you for instructions or cancel your order and notify you. Orders may also be cancelled if any of our product(s) go out of stock.